NEW VS SECOND-HAND ITEMS
What is a second-hand item?
In the context of auto parts, a second-hand item is typically one that has been removed from a vehicle and is being resold.
These items may exhibit signs of wear or use, but they can still be functional and serve their intended purpose.
For instance, if you have a 2001 model car and you order a second-hand part, it's important to understand that the part is old. This doesn't necessarily imply any safety concerns. In fact, second-hand items are often genuine parts that have been previously installed in vehicles.
At Autoglass Warehouse, we inspect all second-hand items for quality and safety. They may not be perfect but offer a budget-friendly solution for repairs.
For a perfect item, we recommend purchasing new.
If you have any questions or require further clarification about our second-hand items, our team is always available to assist you.
Is the photo on the web page the exact photo of the second-hand item that I will receive?
The photo on our webpage is a general representation and may not match the exact second-hand item you receive, as our stock constantly changes.
For questions about condition or appearance, contact our team—we’re happy to help.
Is a new item a genuine glass?
New glass refers to brand-new aftermarket glass, locally made or imported, meeting Australian safety standards unless specified otherwise. While not branded as "genuine," all our products are high quality and safe.
For questions about our glass or safety compliance, contact us—we’re happy to help.
