MEET THE TEAM

Author: Tony Rowe   Date Posted:29 September 2023 

In February 2016, thanks to the overwhelming support from the Brisbane community, our warehouse became busier than ever. While we were eager to assist walk-in customers with their Autoglass needs, we also continued to serve our growing online customer base across Australia (since 2011). However, the large volume of phone calls made it challenging to assist everyone effectively.

To address this, we welcomed Rayzell from the Philippines, who joined our team to help manage the overflow of online work and customer calls.

Since then, our online sales team has steadily expanded year after year. In May 2023, Vanessa and I had the opportunity to fly to the Philippines to meet Rayzell and the amazing team she helped build, which has now grown to six hardworking members.

We love working with our team in the Philippines. They are dedicated to helping customers with their Autoglass needs and work tirelessly to ensure every detail is accurate. Whether it's following up on specifics or sending photos of the glass to customers upon request, they are always focused on providing timely assistance. They also email quotes, often including photos when available, before finalizing sales or booking jobs for us. Their politeness and professionalism shine through in every interaction.

We’re excited to welcome them when they visit us in the future and look forward to continue working with them all.

So, here’s a little introduction to our awesome team!

Rayzell
Joined the team in February 2016
Originally from the Philippines, now living in the United States.
A dedicated mom of one and a wife, she thrives on balancing family life while managing an incredible team.

Her motto: "The only way to do great is to love what you do."

 

Christine
Joined the team in June 2018
The first team member to join Rayzell. Christine is based in Manila, Philippines.
She is a devoted single mom of three girls and a loving furmom to her beagle girl, Peanut.

Her motto: "Work hard, play hard."

 

Jasper
Joined the team in August 2020
Based in Manila, Philippines. A hands-on dad of two, a husband, and known as the funniest member of the team.

His motto: "Be stronger than your excuses."

 

Leo
Joined the team in January 2023
A husband and dad of two, Leo is known as one of the funniest team members, ensuring there’s never a dull moment at work.

His motto: "Time is your best ally."

 

Erick
Joined the team in January 2023
From the province of Tarlac, Philippines. He is a dad of two and a husband, bringing his unique personality to the team.

His motto: "Live simply, love deeply, and cherish the moments that truly matter."

 

Christian
Joined the team in November 2023
The youngest team member from Angono Rizal, Philippines.
Christian is incredibly reliable at work and got recently engaged.

His motto: "Live before you die.”

 

Jon
Joined the team in April 2023
A dad of three and a husband. Jon left the team in February 2024 due to health issues but was rehired in August 2024.
From the province of Laguna, Philippines.

His motto: "Enjoy every moment you live."